Returns and Refunds Policy:
You do not have the right to cancel your order without giving a reason.
to cancel an order please contact us by email at this address: mail@darksabers.shop including in the email all the necessary information ex: transaction ID (ex. pi_9M8K3jn8), your name, email used for the transaction, price total, products purchased and date of transaction.

In order to exercise your right of withdrawal, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail mail@darksabers.shop

We will refund you no later than 30 days from the day we receive the returned goods. We will use the same means of payment that you used for the order, and you will not incur any costs for this refund.

Return conditions:
For goods to be eligible for return, please ensure that:

Goods were purchased within the last 30 days
The goods are in the original packaging
you must return the original charging cable
The following goods cannot be returned:

The supply of goods made to your specifications or clearly personalized.
The supply of goods which cannot be returned for reasons of health protection or hygiene and which have been unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other articles.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Return of goods
You are responsible for the cost and risk of returning the goods to us. You must send the goods to the following address:

6866 Tulip Avenue, Quebec City, QC, Canada

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and traceable courier service. We are unable to issue a refund without actual receipt of goods or proof of return delivery received.

contact us
If you have any questions about our return and refund policy, please contact us by email mail@darksabers.shop